Effective Date: December 25, 2024

At Raybello Shop (https://raybello.shop), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.

1. Who We Are

This website is owned and operated by Raybello Shop.

• Company Address: Room 203, Comprehensive Building, Laokuangquan Wangtou Community, Jiawang District, Xuzhou, Jiangsu, China

• Email: [email protected]

For any privacy-related concerns, you can contact us anytime at [email protected].

2. Information We Collect

When you visit or interact with our site, we may collect the following types of information:

a. Orders & Account Data

When you make a purchase or create an account, we collect details such as your name, email address, phone number, shipping/billing address, and payment information. This is necessary to process your order and deliver your products.

b. Comments & Reviews

If you leave a comment or product review, we collect the data shown in the comment form, your IP address, and browser user agent to help detect spam.
If you use a Gravatar-linked email, an anonymized hash may be sent to the Gravatar service to check if you have a public avatar. (Gravatar privacy policy: https://automattic.com/privacy/).

c. Media Uploads

If you upload images to our website (e.g., for reviews), please avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract such data.

d. Cookies

We use cookies to enhance your shopping experience, such as:

• Account & Login Cookies: To keep you logged in and remember your preferences.

• Cart Cookies: To store items added to your shopping cart.

• Analytics Cookies: To help us understand website performance and improve user experience.

You can disable or delete cookies at any time through your browser settings, but this may affect certain site functions (such as checkout).

e. Embedded Content

Our website may include embedded content (e.g., videos, images, articles) from other websites. Such content behaves as if you visited the source site directly and may collect data, use cookies, or track your interaction if you are logged into that third-party service.

3. How We Use Your Data

We use your information to:

• Process and fulfill orders, including shipping and payment.

• Communicate with you about orders, updates, and promotional offers (if you subscribe).

• Improve our website, products, and customer experience.

• Detect and prevent fraud, spam, or unauthorized activity.

We do not sell or rent your personal information to third parties.

4. Data Sharing

We only share your data when necessary to operate our services, such as:

• Payment Processing: Your payment details are securely transmitted to our payment providers (e.g., PayPal, Stripe) for transaction processing.

• Shipping & Delivery: Your shipping address is shared with trusted logistics partners to deliver your orders.

• Legal Requirements: We may share information when required by law or to protect our rights.

5. Data Retention

• Orders: Order details are stored for accounting, tax, and legal compliance, typically for at least 7 years.

• User Accounts: If you register, we store your personal information until you request deletion.

• Comments: Comments and their metadata are stored indefinitely to help us recognize and approve follow-up comments automatically.

6. Your Rights

Depending on your location, you may have the right to:

• Request a copy of the personal data we hold about you.

• Request correction or deletion of your data (except where required for legal or administrative reasons).

• Opt out of marketing communications at any time by clicking “Unsubscribe” in our emails.

To exercise these rights, please contact us at [email protected].

7. Automated Services

Visitor comments and transactions may be checked through automated spam detection or fraud prevention services to maintain website security and reliability.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

Key Highlights for Raybello Shop Customers

• We never sell your data.

• Your information is used only for order processing, delivery, and service improvements.

• You have full control over your account and can request deletion at any time.